HolidayCoro PRE-SALE Dates, Status, Policies and Warranty Information

HolidayCoro PRE-SALE Dates, Status, Policies and Warranty Information

HolidayCoro PRE-SALE Dates, Status, Policies and Warranty Information 


2022 PRE-SALE 

FOR INFORMATION ON WHY WE ARE UNABLE TO PROVIDE A SHIPPING DATE, SEE: 


FOR WARRANTY OR PRE-SALE ORDER ISSUES, REPORT THEM HERE:
https://www.holidaycoro.com/Articles.asp?ID=310

07-Jan-2022 - PRE-SALE Shipping Date Information Published
01-Feb-2022 - PRE-SALE has been closed
16-Feb-2022 - 6% of PRE-SALE shipments have been completed.  At this time we are awaiting for our next container to start shipping PRE-SALE orders again.
18-Mar-2022 - A one week shutdown in Shenzhen China has resulted in our completed container not being loaded and moved back one week.
10-Apr-2022 - 9% of PRE-SALE shipments have been completed or partially shipped.  We are now awaiting the first of two shipments to arrive.  We are also awaiting enclosures.
22-Apr-2022 - 11% of PRE-SALE shipments have been shipped, mostly partial ship orders with coro and in-stock items.  First containers expected at the end of April or early May.
30-Apr-2022 - We are awaiting the first containers around May 2nd, PRE-SALE shipments will resume at that time.  Still awaiting HC-2500 enclosures for controller orders.
03-May-2022 - We will resume shipments of PRE-SALE starting on 04-May
17-May-2022 - 38% of PRE-SALE shipments have been shipped or partially shipped.  Some controllers will start shipping in the following week upon receipt of enclosures later this week.  The final containers were loaded onto the ship today and are expected to arrive mid-January so it appears we are on schedule to meet the 30-June deadline.  Additional shipments of low-stock items may ship around the 1st week of June.
01-June-2022 - 67% of PRE-SALE shipments have been shipped or partially shipped.  Most of the remaining orders are awaiting the next container (see dates below) or the HinksPix PRO CPU.  All other orders have been shipped or partially shipped where logical to do so.
01-June-2022 - 73% of all PRE-SALE shipments have been shipped - we found a few more orders with items that were shippable.
08-June-2022 - 79% of all PRE-SALE shipments have been shipped - Additional withheld products were released.  Next containers expected June 15-17th.
12-June-2022 - 84% of all PRE-SALE shipments have been shipped - We were able to find a few more orders that we could ship with in-stock items.  Containers expected around 15th.
20-June-2022 - 85% of all PRE-SALE shipments have been shipped - The containers arrived and contained all remaining items excluding the HinksPix PRO which is expected late June, maybe the first week of July.  A few more order will be shipped out the 20th and 21st and then the remaining orders will be those awaiting the arrival of the HinksPix PRO.
25-June-2022 - 91% of all PRE-SALE shipments have been shipped - We have shipped all complete orders and partial shipped any orders that could be shipped excluding the HinksPix PRO.  We hope to have the HinksPix PRO CPU's in early July - maybe 1st or 2nd week.
14-Jul-2022 - 94% of all PRE-SALE shipments have been shipped.  The next batch of CPUs will arrive on 20-Jul and all remaining PRE-SALE orders will be shipped.
22-Jul-2022 - 100% of all PRE-SALE orders have been shipped.  See you in 2023!

Task 

Estimated Date                                                        

Actual Date   

PRE-SALE Order Start Date  

17-Jan-2022

17-Jan-2022

PRE-SALE Order End Date

 31-Jan-2022

OR

When we reach 100% of sales volume.

01-Feb-2022

Orders in Pre-Production  

Early: Dec 2021 (we have already ordered some PRE-SALE items)

Later: Feb 2022 (additional order for later purchases)

10-Dec-2021

PRE-SALE Shipping End Date  

30-June-2022

30-Jun-2022

Orders in Production  

Early: Dec-2021

Later: Late Feb 2022

Early: 10-Dec-2021

Late: 12-Mar-2022

Production Complete  

Early:  Late Feb 2022

Later: March 2022

11-Mar-2022
23-Apr-2022

Containers Booked

Early: Late Feb 2022
Later: Late Apr 2022
08-Mar-2022
27-Apr-2022

Containers on Ship

Early: Estimated 02-Mar-2022

Later: Estimated as 15-May-2022 Ship Link (prior ship was full)

29-Mar-2022
17-May-2022

Arrival at Port of Houston  

Early: 28-April 2022 (likely delayed awaiting birth to open, most likely early May)

Later: 13-Jun-2022
27-Apr-2022
14-Jun-2022

CBP Inspection  

Not Expected


Container Shipment Arrivals

02-May-2022
17-Jun-2022

Outbound Shipments  

Feb > Jun

Feb to Jun

Customer Receipt  

Feb > Jul

Feb to July

Drop-Dead Date  

30-Jun-2022
This is the date after which a customer can obtain a 100% refund with no penalty for a PRE-SALE order not shipped by this date



Why make your PRE-SALE purchase from HolidayCoro?   
  • The lowest prices without sacrificing quality - PRE-SALE items are 100% the same as stock, regular price products 
  • HolidayCoro typically carries an inventory measured in the millions, not thousands and this means when you need that matching, cable, light string or controller in November, we'll have it in stock to ship to you that day - including next day. Most other PRE-SALE vendors do PRE-SALE's as a part-time side-line hobby in their garage and don't maintain year-round stock or are not even open during peak-season. HolidayCoro is a year round company with the inventory and the employees to deliver it when you need it, not just during PRE-SALE.  
  • Other vendors quote you shipping only later, after your order is ready to ship, months after you order it, so you are stuck with whatever shipping cost they offer and that shipping cost will likely be higher than HolidayCoro due to our shipping costs which are 65% off UPS and FedEx retail shipping costs.  
  • HolidayCoro has more detailed and accurate product listings, photos and videos than any other vendor - hands down. Some vendors have conflicting photos, no product descriptions and you might just be surprised when you receive your product months later and it wasn't what you thought you had ordered.  
  • HolidayCoro has absolutely THE most comprehensive PRE-SALE status page of any vendor - right down to tracking the position of the ship on which your items are located (if your order wasn't the typical 50% of orders that already shipped to you before the ship left even left port!). See the examples at the bottom of this page of our detailed PRE-SALE status updates from prior years. We also publish weekly or bi-weekly updates on the percentage of orders shipped so you know that we are working on your order.  
  • HolidayCoro is the only vendor with a published warranty period and policy for PRE-SALE items. With other vendors you are subject to their whims or decisions on if they want to warranty an item.  
  • HolidayCoro is the only vendor that lists a drop-dead shipment date after which you can receive a no-penalty, 100% refund. We have only had to issue three refunds EVER under this policy.
  • In 2020, one PRE-SALE vendor failed to send all product to their customers.  In 2016, two PRE-SALE vendors closed, one failing to ship all orders and in 2016 and 2017 another vendor took as much as 10 months to ship PRE-SALE orders and some orders were never shipped or shipped with incorrect items. So, you want to make sure that you have a stable and reliable vendor to ensure you receive your order in a timely manner. HolidayCoro has been in business for over 15 years and is exceedingly healthy and stable and you can count on us to deliver your product as shown by our prior shipment details at the bottom of this page. If there is one thing we are - it is reliable and detailed and we have always worked very hard to ensure our customers receive the items they ordered in the time promised. 

2022 PRE-SALE Information:   

  • We will be running one PRE-SALE in 2022:  

Sale #  

Running Dates  

Shipment Dates  

PRE-SALE Details  

#1  

17-Jan to 01-Feb

17-Jan
to
30-Jun
2022

This year's PRE-SALE is for one sale only.  We are going to run the sale until we have sufficient amount of orders to keep our employees busy in the off season OR January 31st DO NOT wait until the last few days to place your order as you may miss out on this sale.

  • Post-Order Issues - If there should be any issues after you receive your order including missing items, damaged items or failed products, those can be reported by clicking on this link 
  • Shipping - Shipping costs can be determined after adding items to your cart and selecting your state and postal code (or country if international). Due to extremely low costs in this PRE-SALE, we are unable to offer free shipping.  
  • Order Early - Since we  typically ship first orders in, first orders out - if you wait until the last few days to place your order, your order typically will arrive at the end of the shipping cycle or you may miss the sale entirely if the sale ends early. Additionally, if you have product questions in the last 5 days of a PRE-SALE, it is nearly impossible to get them answered due to the flood of questions we receive due to customers waiting until the end of the sale to place an order. 
  • Plan Ahead - Since we do not combine multiple PRE-SALE orders and because there is a change fee to adjust existing PRE-SALE orders (see below), please think carefully about the items in your order and if necessary, please  contact us before placing your order if you have concerns - we want you to have the right items for your project.  
  • Why we offer PRE-SALE's:   
  • Holiday lighting is a seasonal business but our employees are not fond of being employed seasonally and since we don't want to loose our awesome employees, we need to keep them producing, picking, packing, shipping and assembling year round even when business is normally slow. We also have to meet minimum volume levels on credit card processing and shipping to maintain our discounted rates throughout the year. To that end, we offer amazing discounts on products in the PRE-Season and this provides work to keep the staff busy year round.  
  • Since PRE-SALE prices are so low and we often make little to no profit; as such, we can't make any accommodations like we do with our "stock" items. This is why we have the terms listed below that are specific to our PRE-SALE products:  



PRE-SALE Terms: 

  • Once an order is placed, there is a $15 charge to make any customer requested change that isn't specifically excluded  (error on the part of HolidayCoro, discontinuation of product, stock issue, etc.) , after the PRE-SALE closes, no order changes can be made and no refunds will be issued (excluding if HolidayCoro exceeds our drop dead date). 
  • All orders placed with any PRE-SALE item(s) will ship together (or at the discretion of HolidayCoro), we do not break up orders or ship separately for in-stock vs. out of stock. 
  • We do NOT combine multiple orders after they have been placed. We recommend confirming project requirements prior to placing an order. 
  • Payment is required at the time the order is placed.  
  • Due to the unpredictable nature of international production and logistics - listed shipping times are estimated based on our experience with prior sales. We typically are before or right on schedule with shipment dates. The majority of orders ship from our stock on hand before the containers arrive, though some items may only be available for shipment after receipt of our container shipments.  
  • PRE-SALE orders are subject to ship  any time from directly after the order is placed up to the "drop dead" shipping date. We DO NOT guarantee a specific delivery date and any delivery date based on prior shipment experiences or sales should not be assumed to apply to new PRE-SALE orders. Customers should assume their package will arrive at the end of the sale - if this is not within the scheduling time line that is reasonable for customers needs, we recommend making purchases of in-stock products from the links provided in the PRE-SALE listing.  
  • Customers are responsible for  notification to HolidayCoro of any change in shipping address. Customers that have not provided a correct or corrected addresses are responsible for any additional re-shipping or redirection shipping costs.  
  • When orders are shipped, an email is sent notifying the customer of the inbound shipment to their address. Customers are responsible for receiving the package, including high value packages that may have a signature requirement or customers may re-direct the package to a UPS store (instructions are included with the shipping email). if the customer cannot receive the package and the package is returned to HolidayCoro, the customer will have the option of a return with a 20% restock fee or re-shipment of the package based upon actual outbound + return + re-send shipping costs.  
  • Customers are eligible for a 100% refund of their order if product has not been shipped by the "drop dead" date on this page.  
  • Prices are subject to change at any time, either going up or down, including during and after the PRE-SALE, due to market conditions, stock availability and other factors. We do not make adjustments to prices, either up or down, after an order is placed.  
  • In cases where a product design changes from the time the PRE-SALE closes until receipt of the product by the customer, HolidayCoro will provide, at a minimum, the item per the description when the order was placed.  
  • We do not allow the following items to be combined with a PRE-SALE order: OFF-SPEC, DISCONTINUED, CUSTOM ASSEMBLED (excludes stock Ready2Run products). Orders containing these items will be modified and those items refunded to exclude these product categories.  
  • All PRE-SALE items are identical to our "regular" stock items - only the price, warranty (see below) and shipping times vary.  


2022 PRE-SALE Warranty Terms   

  • The warranty period for PRE-SALE items (excluding controllers) is through September 30th, 2022 - NO EXCEPTIONS.  
  • If you'd rather have the additional service offered by our 1 year warranty warranty, each PRE-SALE product has a link to the regular product listing.  
  • Please note that purchased warranties (1 or 3 year) on controllers does not apply to the September 30th date and apply from date of shipment
  • WARRANTY VALID ONLY FOR ISSUES ADDRESSED BEFORE SEPTEMBER 30th, 2022. NO WARRANTY SERVICES WILL BE PROVIDED AFTER THIS DATE! 

Product warranty options by class of product:  

  • Warranty is not valid on products used in an manner outside their prescribed ranges (voltages, amperage, temperatures, wind loads, etc). See individual product descriptions for technical details and limits.  
  • Warranty is not valid on damage to products resulting from improper customer hookup (reversed polarity, shorts, incorrect voltage, etc).  
  • Warranty is not valid on items modified outside of their intended use or design.  
  • Warranty does not cover functional LEDs that may have slight color differences either from string to string or within a string of lights.  
  • HolidayCoro reserves the right to replace, repair or refund the purchase price of items covered under warranty and replacement items in selected cases replaced items may be refurbished.  
  • Customers may be required to perform testing to determine the root cause of a failure (see below for additional details) when reporting a problem with a product under warranty.  
  • HolidayCoro is not responsible for any incidental costs associated resulting from items covered under warranty. This includes but is not limited to:  
  • Reimbursement for loss of performance (e.g. show being down while awaiting a replacement item).  
  • Costs associated with removal and/or replacement of warranty items from elements or mounting locations.  
  • Overnight or rush shipping on replacement items (customers can choose these services if they wish, they are just not reimbursed)  
  • Damage to persons or property resulting from improper hookup, use or mounting.  


Obtaining Warranty Service 


In the majority of warranty cases, electronic based products reported as defective, turn out to be incorrectly configured or wired. As such, we always work with customers to determine the root cause, helping you get to the correct solution - be that a replacement product or getting the product to work properly. In the case of a suspected defective product,  please submit a support ticket via our website . Usually, within 24 hours, we can get you an answer or find the solution to your issue or if needed, provide a warranty replacement. We may ask you to send photos of a defective product, return a product or to disable/destroy a product prior to providing a replacement or a refund. 

Support Levels 

We are sorry but we are unable to offer any technical assistance for design or other pre-sales support for PRE-SALE items due to the low prices. If you would like design assistance for a project, you may wish to consider our " Design It For Me " services.




Below are examples of our shipping history for previous PRE-SALE shipments:

2021 PRE-SALE 


FOR INFORMATION ON WHY WE ARE UNABLE TO PROVIDE A SHIPPING DATE, SEE: 

FOR WARRANTY OR PRE-SALE ORDER ISSUES, REPORT THEM HERE:
https://www.holidaycoro.com/Articles.asp?ID=310

02-Jan-2021 - PRE-SALE Shipping Date Information Published
04-Feb-2021 - 7% of PRE-SALE orders shipped
22-Feb-2021 - 9% of PRE-SALE orders shipped
12-Mar-2021 - 11% of PRE-SALE orders shipped (awaiting first batch of containers)
30-Mar-2021 - 14% of PRE-SALE orders shipped (Preemptive containers in)
06-Apr-2021 - 19% of PRE-SALE orders shipped
15-Apr-2021 - 26% of PRE-SALE orders shipped
16-Apr-2021 - 28% of PRE-SALE orders shipped
20-Apr-2021 - 33% of PRE-SALE orders shipped
23-Apr-2021 - 38% of PRE-SALE orders shipped
27-Apr-2021 - 44% of PRE-SALE orders shipped
29-Apr-2021 - 49% of PRE-SALE orders shipped
17-May-2021 - 71% of PRE-SALE orders shipped
02-Jun-2021 - We are starting to prep for the final round of shipments.  Delays at port for unloading containers.
10-Jun-2021 - 71% of PRE-SALE orders shipped
10-Jun-2021 - Awaiting delivery of containers on 11-Jun.
15-Jun-2021 - 89% of PRE-SALE orders shipped
17-Jun-2021 - 91% of PRE-SALE orders shipped
18-Jun-2021 - 92% of PRE-SALE orders shipped
23-Jun-2021 - 95% of PRE-SALE orders shipped
23-Jun-2021 - 99.7% of PRE-SALE orders shipped (some orders had assemblies)

Task 

Estimated Date  

Actual Date   

PRE-SALE Order Start Date  

03-Jan-2021

03-Jan-20201

PRE-SALE Order End Date   

31-Jan-2021 (SUBJECT TO CLOSE EARLY)

31-Jan-2021

Orders in Pre-Production  

03-Dec-2020 (preemptive) / April 2021 (later orders)

03-Dec

PRE-SALE Shipping End Date  

30-Jun-2021


All orders in Production  

Late April

All orders in as of 05-Mar (later orders)

Production Complete  

Jan-2020 (preemptive)

April-2021 (later orders)

16-Apr-2021 (final)
16-Apr-2021 Awaiting containers to load order into, containers are in short supply at this time. (final)

Containers Booked

Mid-Jan 2021 (preemptive)
Early May 2021 (later orders)
Booked:  CGM Attila
Booked:  Maersk Taurus
Booked:  MSC Apollo

15-Jan (preemptive)
28-Jan (preemptive)
2
9-Apr-2021 Containers fully stuffed and at the port (final)

Containers on Ship
MSC Apollo

Early Feb 2021 (preemptive)

05-May (final)

21-Jan (preemptive)

05-May (Apollo)

Arrival at Port of Houston  

Late Feb / Early March 2021 (preemptive)


06-Mar (Attila)
14-Mar (Taurus)
03-Jun (MSC Apollo)

06-Mar (Attila)

16-Mar (Taurus)
07-Jun (Apollo)

CBP Inspection  

Not Expected

Containers from Attila held for inspections.  Expected release week of Mar 15th.  CBP continues to hold these containers, hopefully the week of the 22nd these will be released.

29-Mar Released
07-May Released (Apollo)

Containers Delivered  

Late Feb / Early March 2021 (preemptive)
11-Jun (Apollo)

18-Mar (Taurus)

30-Mar (Attila)
11-Jun (Apollo)

Outbound Shipments  

Feb > Jun

Feb to Jun

Customer Receipt  

Feb > Jul

Feb to July

Drop-Dead Date  

30-Jun-2021
This is the date after which a customer can obtain a 100% refund with no penalty for a PRE-SALE order not shipped by this date






2020 PRE-SALE 

09-Jan-2020 - PRE-SALE Shipping Date Information Published

06-Feb-2020 - Orders have started to ship
19-Feb-2020 - 6% of orders have been shipped
27-Feb-2020 - 8% of orders have been shipped
01-Mar-2020 - 16% of orders have been shipped
05-Mar-2020 - 18% of orders have been shipped
14-Mar-2020 - 23% of orders have been shipped
17-Mar-2020 - 26% of orders have been shipped
03-Apr-2020 - 74% of orders have been shipped
07-Apr-2020 - We will resume shipping PRE-SALE items in May due to the Corona issue
07-May-2020 - 82% of orders have been shipped
17-May-2020 - 87% of orders have been shipped
22-May-2020 - 90% of orders have been shipped
31-May-2020 - 94% of orders have been shipped
Please note that while a few orders will ship before arrival of the container, the majority of remaining orders will ship in late June.
19-Jun-2020 - 95% of orders have been shipped, container arriving on 23-Jun
25-Jun-2020 - The container has been held at the port for random CBP inspection.  We have partially shipped orders where possible and will continue to ship as quickly as possible when the container arrives.
01-Jul-2020 - 98% of orders have been shipped.  Remaining orders are due to a back order of CG-1500 Enclosures.
10-Jul-2020 - 100% of orders have shipped.  It wasn't easy with COVID this year but all items have shipped from this PRE-SALE.

Task

Estimated Date 

Actual Date  

PRE-SALE Order Start Date 

30-Jan-2020

30-Jan

PRE-SALE Order End Date  

18-Feb-2020 (SUBJECT TO CLOSE EARLY)

18-Jan

Orders in Pre-Production 

15-Dec-2020 (preemptive) / March 2020 (later orders)


PRE-SALE Shipping End Date 

30-Jun-2020


All orders in Production 

Late March


Production Complete 

Jan-2020 (preemptive) / Mid-May-April 2020 (later orders)

  12-Jan / 17-May

Container(s) Booked / Cosco Venice

Jan-10-2020 (preemptive) /Early May 2020 (later orders)

10-Jan / 08-May

Container(s) on Ship 

Jan-27-2020 (preemptive) / May 22nd (later orders)

26-Jan / 15-May

Arrival at Port of Houston 

Feb-24-2020 (preemptive) / June 18th (later orders)

24-Feb / 19-Jun

CBP Inspection 

This container order has been pulled for a CBP inspection and this will delay the delivery of this container. 

None / 23-Jun

Container(s) Delivered 

Feb-26-2020 (preemptive) / June 21st (later orders)

28-Feb / 

Outbound Shipments 

Feb > Jun

06-Feb  - Jul-10

Customer Receipt 

Feb > Jun


Drop-Dead Date 

30-Jun-2020
This is the date after which a customer can obtain a 100% refund with no penalty for a PRE-SALE order not shipped by this date





2019 PRE-SALE


FOR INFORMATION ON WHY WE ARE UNABLE TO PROVIDE A SHIPPING DATE, SEE: 
https://www.holidaycoro.com/kb_results.asp?ID=140 

17-Mar-2019 - 19.2% of PRE-SALE orders shipped (based on orders placed to date)
17-Apr-2019 - 29.8% of PRE-SALE orders shipped (based on all orders placed as of Apr 14th cut-off) 
23-Apr-2019 - 36.7% of PRE-SALE orders shipped
01-May-2019 - 40.8% of PRE-SALE orders shipped 
14-May-2019 - 46.7% of PRE-SALE orders shipped 
23-May-2019 - 49.3% of PRE-SALE orders shipped 
31-May-2019 - 53.2% of PRE-SALE orders shipped 
10-June-2019 - 55.5% of PRE-SALE orders shipped 
20-June-2019 - 56.6% of PRE-SALE orders shipped 
24-June-2019 - 56.9% of PRE-SALE orders shipped
02-July-2019 - 61.1% of PRE-SALE orders shipped
05-July-2019 - 64.4% of PRE-SALE orders shipped
09-July-2019 - 67.9% of PRE-SALE orders shipped
13-July-2019 - 68.5% of PRE-SALE orders shipped
15-July-2019 - 69.2% of PRE-SALE orders shipped
<<< CONTAINERS RECEIVED >>>
17-July-2019 - 77.1% of PRE-SALE orders shipped
18-July-2019 - 81.6% of PRE-SALE orders shipped
20-July-2019 - 83.6% of PRE-SALE orders shipped
22-July-2019 - 85.4% of PRE-SALE orders shipped
23-July-2019 - 91.2% of PRE-SALE orders shipped
24-July-2019 - 94% of PRE-SALE orders shipped
25-July-2019 - 97.2% of PRE-SALE orders shipped
26-July-2019 - 99.4% of PRE-SALE orders shipped
31-July-2019 - 99.66% of PRE-SALE orders shipped

Task 

Estimated Date  

Actual Date   

PRE-SALE Order Start Date  

04-Mar-2019 

04-Mar 

PRE-SALE Order End Date   

14-Apr-2019 (Almost surely closing early) 

14-Apr 

Orders in Pre-Production  

N/A 


PRE-SALE Shipping End Date  

30-July-2019 


All orders in Production  

Late March 

05-Apr 

Production Complete  

07-June

  

Container(s) Booked  

Mid May 

30-May 

Container(s) on Ship 

16-June 

17-Jun 

Arrival at Port of Houston  

14-July

14-July

CBP Inspection  

Not Expected  


Container(s) Delivered  

Early July  / 17-July

17-July

Outbound Shipments  

March > July 


Customer Receipt  

March > July  


Drop-Dead Date  

30-Jul-2019 
This is the date after which a customer can obtain a 100% refund with no penalty for a PRE-SALE order not shipped by this date




The following shipping schedule information is from our 2016 through 2018 PRE-SALE shipments so that customers can see how we update shipping status and how well we meet our shipping dates in prior sales:

2018 PRE-SALE #2

PRE-SALE #2 ORDERS ARE NOT LATE AT THIS TIME.
FOR INFORMATION ON WHY WE ARE UNABLE TO PROVIDE A SHIPPING DATE, SEE:
https://www.holidaycoro.com/kb_results.asp?ID=140

28-Feb-2018 - 55.5% of PRE-SALE orders shipped
09-Mar-2018 - 57.1% of PRE-SALE orders shipped
18-Mar-2018 - 58.8% of PRE-SALE orders shipped
05-Apr-2018 - 64.3% of PRE-SALE orders shipped
29-Apr-2018 - 65.7% of PRE-SALE orders shipped
09-May-2018 - 66.2% of PRE-SALE orders shipped
19-May-2018 - 70.0% of PRE-SALE orders shipped
19-Jun-2018 - 71.2% of PRE-SALE orders shipped
25-Jun-2018 - 74.4% of PRE-SALE orders shipped
27-Jun-2018 - 79.7% of PRE-SALE orders shipped
02-Jul-2018 - 83.1% of PRE-SALE orders shipped
06-Jul-2018 - 87.2% of PRE-SALE orders shipped
10-Jul-2018 - 88.4% of PRE-SALE orders shipped
13-Jul-2018 - 91.3% of PRE-SALE orders shipped
16-Jul-2018 - 91.6% of PRE-SALE orders shipped
16-Jul-2018 - 95.2% of PRE-SALE orders shipped
24-Jul-2018 - 96.8% of PRE-SALE orders shipped
25-Jul-2018 - 100% of PRE-SALE orders shipped!!!


Estimated Date 

Actual Date  

PRE-SALE Order Start Date 

02-Feb-2018 

02-Feb-2018 

PRE-SALE Order End Date  

17-Feb-2018 (subject to early termination)  

18-Feb-2018 

Orders in Pre-Production 

Late February 

08-Mar-2018 

PRE-SALE Shipping End Date 

15-Aug-2018 

n/a 

All orders in Production 

Early March 

13-Mar-2018 

Production Complete 

Early May > 21-May > 16-May 

18-May-2018 

Container(s) Booked 

Early May > Mid-May 

18-May-2018 

Container(s) on Ship 

Mid May > Late May > 25-May > 29-May 
24-May - Containers stuffed and at port awaiting loading 

30-May-2018 

Arrival at Port of Houston 

Late June > Early July > Late June > 24-June 

25-June-2018

CBP Inspection 

Not Expected 

None

Container(s) Delivered 

Late June > Early July > Late June
Schedule delivery for 29-Jun-2018

29-June-2018

Outbound Shipments 

February through Mid-August > through July


Customer Receipt 

February through August > through July


Drop-Dead Date 

31-Aug-2018 
This is the date after which a customer can obtain a 100% refund 
with no penalty for a PRE-SALE order not received by this date 



2018 PRE-SALE #1 STATUS  

28-Feb-2018 - 54.8% of PRE-SALE orders shipped
09-Mar-2018 - 58.4% of PRE-SALE orders shipped
18-Mar-2018 - 62.9% of PRE-SALE orders shipped
25-Mar-2018 - 65.7% of PRE-SALE orders shipped
29-Mar-2018 - 68.4% of PRE-SALE orders shipped
05-Apr-2018 - 89.7% of PRE-SALE orders shipped
(a database update error occurred above)
10-Apr-2018 - 85.9% of PRE-SALE orders shipped 
13-Apr-2018 - 88.2% of PRE-SALE orders shipped
19-Apr-2018 - 91.9% of PRE-SALE orders shipped
29-Apr-2018 - 95.4% of PRE-SALE orders shipped
09-May-2018 - 95.8% of PRE-SALE orders shipped
14-May-2018 - 96.6% of PRE-SALE orders shipped
27-Jun-2018 - 99.6% of PRE-SALE orders shipped
27-Jun-2018 - 99.8% of PRE-SALE orders shipped
27-Jun-2018 - 100% of PRE-SALE orders shipped


Estimated Date 

Actual Date  

PRE-SALE Order Start Date 

08-Jan-2018 

08-Jan-2018 

PRE-SALE Order End Date  

16-Feb-2018 (subject to early termination) / Terminated Early  

01-Feb-2018 

Orders in Pre-Production 

26-Nov-2017 - Production started 

26-Nov-2017 

PRE-SALE Shipping End Date 

18-May-2018 

n/a 

All orders in Production 

30-Nov-2017 - All final orders in production 

30-Nov-2017 

Production Complete 

25-Jan-2018 

31-Jan-2018 

Container(s) Booked 

08-Jan-2018 

25-Jan-2018 

Container(s) on Ship 

Early Feb 2018 

09-Feb-2018 

Arrival at Port of Houston 

03-Mar-2018 > 08-Mar-2018 

09-Mar-2018 

CBP Inspection 

Not Expected 

None 

Container(s) Delivered 

Early March 2018 > 12-Mar-2018 

15-Mar-2018 

Outbound Shipments 

January 10th through May 18th

10-Jan to 24-Jul

Customer Receipt 

January through May 

12-Jan to 27-Jul

Drop-Dead Date 

30-May-2018 
This is the date after which a customer can obtain a 100% refund 
with no penalty for a PRE-SALE order not received by this date 



2017 PRE-SALE STATUS

06-Feb-2017 - 5.3% of PRE-SALE orders shipped (based on orders to date)
10-Feb-2017 - 6.4% of PRE-SALE orders shipped (based on orders to date)
13-Feb-2017 - 16.3% of PRE-SALE orders shipped (based on orders to date)
26-Feb-2017 - 19.8% of PRE-SALE orders shipped
09-Mar-2017 - 25.2% of PRE-SALE orders shipped
22-Mar-2017 - 39.9% of PRE-SALE orders shipped
29-Mar-2017 - 43.6% of PRE-SALE orders shipped
08-Apr-2017 - 45.5% of PRE-SALE orders shipped
02-May-2017 - 52.3% of PRE-SALE orders shipped
23-May-2017 - 59.9% of PRE-SALE orders shipped
24-May-2017 - 62.7% of PRE-SALE orders shipped
31-May-2017 - 65.7% of PRE-SALE orders shipped
09-Jun-2017 - 72.6% of PRE-SALE orders shipped
19-Jun-2017 - 73.6% of PRE-SALE orders shipped
26-Jun-2017 - 76.05% of PRE-SALE orders shipped (completed shipments, does not include partial shipments)
30-Jun-2017 - 80.6% of PRE-SALE orders shipped (does not include partial shipments)
12-Jul-2017 - 81.5% of PRE-SALE orders shipped (including partial shipments), 84.4% excluding partial shipments
16-Jul-2017 - 83.2% of PRE-SALE orders shipped (including partial shipments), 88.8% excluding partial shipments
03-Aug-2017 - 100% of PRE-SALE orders shipped

2017 PRE-SALE #1

Notes: 




Estimated Date 

Actual Date

PRE-SALE Order Start Date 

16-Jan-2017 

16-Jan-2017 

PRE-SALE Order End Date

21-Feb-2017 (subject to early termination)

21-Feb-2017 

Orders in Pre-Production 

06-Feb-2017 - Partial production starts 

09-Mar-2017 

PRE-SALE Shipping End Date 

30-June-2017 

30-June-2017 

All orders in Production 

28-Feb-2017 - All final orders in production

09-Mar-2017 

Production Complete 

20-Jun-2017 
Production was pushed back a bit as we made improvements to a number of our products this season (labels, cabling, connectors, etc) to make our products easier to use. We also had a larger than normal order for pre-sale this year and as a result, production took a little more than 2 months instead of the typical 1.5 months. No additional cost was added for these improved items that will ship as PRE-SALE purchases. 

20-Jun-2017 

Container(s) Booked 

12-Jun-2017 
Containers were all loaded on 26-Jun. 

05-Jun-2017 

Container(s) on Ship 

30-June-2017 
Ship Name: Cosco Piraeus

Live Map of Shipment (NOTE: This map will NOT update when the ship is outside land and in open ocean)

30-Jun-2017

Arrival at Port of Houston 

26-July-2017 

26-Jul-2017

CBP Inspection 

Not Expected

None

Container(s) Delivered 

28-Jul-2017
Delayed to insufficient drayage

31-Aug-2017 

Outbound Shipments 

January through 1st week of August 

Final delivery on 03-Aug-2017 

Customer Receipt 

January through Early August 


Drop-Dead Date 

This is the date after which a customer can obtain a 100% refund 
with no penalty for a PRE-SALE order not received by this date 

15-Jul-2017 


2016 PRE-SALE #3

Notes: 

10-May-2016 - We have shipped 21.3% of all PRE-SALE #3 orders ahead of schedule. 
14-May-2016 - We have shipped 32.4% of all PRE-SALE #3 orders ahead of schedule.
23-May-2016 - We have shipped 43.3% of all PRE-SALE #3 orders ahead of schedule.
30-May-2016 - We have shipped 49.01% of all PRE-SALE #3 orders ahead of schedule.
01-Jun-2016 - We have shipped 51.9% of all PRE-SALE #3 orders ahead of schedule.
05-Jun-2016 - We have shipped 56.7% of all PRE-SALE #3 orders ahead of schedule.
08-Jun-2016 - We have shipped 63.6% of all PRE-SALE #3 orders ahead of schedule.
15-Jun-2016 - We have shipped 71.5% of all PRE-SALE #3 orders ahead of schedule.
20-Jun-2016 - We have shipped 77.8% of all PRE-SALE #3 orders ahead of schedule.
07-Jul-2016 - We have shipped 84.05% of all PRE-SALE #3 orders ahead of schedule.
11-Jul-2016 - We have shipped 86.6% of all PRE-SALE #3 orders ahead of schedule.
19-Jul-2016 - We have shipped 88.9% of all PRE-SALE #3 orders ahead of schedule.
19-Jul-2016 - We have shipped 92.9% of all PRE-SALE #3 orders ahead of schedule.
27-Jul-2016 - We have shipped 97.4% of all PRE-SALE #3 orders ahead of schedule.
30-Jul-2016 - We have shipped 99.15% of all PRE-SALE #3 orders ahead of schedule.
02-Aug-2016 - All PRE-SALE #3 orders have been shipped on schedule. 


Estimated Date 

Actual Date

PRE-SALE End Date 

08-May-2016 

08-May-2016 

Orders in Production 

09-May-2016 - 65% 

14-May-2016 - 100% 

Container(s) Booked 


15-Jun-2016 

Container(s) on Ship 

24-June-2016 (Cosco Auckland 0052W)
01-July-2016 (Cosco Norfolk) - A re-book was required because Chinese customs wanted to perform an inspection 


Arrival at Port of Houston 

21-July-2016
27-July-2016 

27-July-2016 

CBP Inspection 

Not Expected 

Not Expected 

Container(s) Delivered 

22-Aug-2016
25-Jul-2016
03-Aug-2016
28-Jul-2016 

29-Jul-2016 

Outbound Shipments 

We expect that the vast majority of orders (97.3%) to ship by Mid-August. We know that orders with the following items will ship late July: 
* 713 (100 Count / 5 x 20 / Mini Matrix / Pixel Icicles) 

02-Aug-2016 

Customer Receipt 

Late May through Early August 

Late April through August 5th 


2016 PRE-SALE #2

Notes: 

10-May-2016 - We have fully shipped 47.4% of all PRE-SALE #2 orders ahead of the estimated shipping date. 
14-May-2016 - The containers have been unloaded but are on customs hold until Monday when the port opens.
16-May-2106 - We were ready to take the containers and even had people come in to unload but the trucking company indicated that there were port delays due to the rain. Now scheduled for the 17th.
17-May-2016 - All product is now in-house and we have started shipping PRE-SALE #2 orders. 52.6% of orders have shipped.
22-May-2016 - 65.4% of orders have shipped.
23-May-2016 - 74.1% of orders have shipped.
24-May-2016 - 79.1% of orders have shipped.
25-May-2016 - 83.8% of orders have shipped. Based on projections and current staffing, we hope to be fully shipped around May 31st - right on schedule for this PRE-SALE.
26-May-2016 - 88.5% of orders have shipped.
27-May-2016 - 96.23% of orders have shipped.
28-May-2016 - 96.73% of orders have shipped. We will be packing on Monday the 30th.
30-May-2016 - 100% of orders have been shipped. Woo Hoo!


Estimated Date 

Actual Date

PRE-SALE End Date 

14-Feb-2016 

14-Feb-2016 

All Orders in Production 

01-Mar-2016 

08-Mar-2016 
Slight delays due to new product testing cycle. 

All Orders Completed 

05-Apr-2016 

11-April-2016 

Container(s) Booked 

08-Apr-2016 

Containers have been booked and are scheduled for April 15th departure 

Container(s) on Ship 

15-Apr-2016 

15-Apr-2016 

Arrival at Port of Houston 

13-May-2016 

12-May-2016 (delayed unloading with carrier hold) 

CBP Inspection 

Not Expected 

Not Expected 

Container(s) Delivered 

16-May-2016 or 17-May-2016 

17-May-2016 

Outbound Shipments 

Mid-May through early June (limited) 2016 

30-May-2016 

Customer Receipt 

Now through Early June 2016 

1st Week of June 



2016 PRE-SALE #1

Notes 

ALL ITEMS IN THIS PRE-SALE HAVE BEEN SHIPPED


Estimated Date 

Actual Date

PRE-SALE End Date 


10-Jan-2016 

All Orders in Production 

30-Nov-2015 

01-Dec-2015 
Orders are submitted and in production

All Orders Completed 


09-Jan-2016 

Container(s) Booked 


10-Jan-2016 

Container(s) on Ship 

15-Jan-2016 

15-Jan-2016 

Arrival at Destination Port 

11-Feb-2016 


CBP Inspection 

Not Expected 

Not Expected 

Container(s) Delivered 

15-Feb-2016 

12-Feb-2016 

Outbound Shipments 

Late Feb/Early March 2016 

As of 29-Mar-2016 we have shipped nearly all PRE-SALE #1 orders. All assembly orders have been assembled and we are shipping those orders. 

Remaining orders either back ordered or partially shipped are due to the above listed items.

Customer Receipt 

Late Feb/Early March 2016 

Back ordered items - Mid-April 2016