General
Removing Tamper Resistant Paint / Glue from Screws
PROBLEM: For some older HolidayCoro controllers, tamper evident paint was applied to screws for assembled controllers. Customers may need to remove the screws for fuses or upgrades and this article explains how to do that. SOLUTION: You will need a ...
Sequences Played From SD Card on HinksPix PRO Controller Have Shuddering or Other Issues
ISSUE: When a sequence created in xLights is exported / saved to SD card and played on a HinksPix PRO Controller, the sequence does not play as expected. If your issue involved playback over ethernet (network) from an FPP, xSchedule or other ...
Locating HolidayCoro Order, Part and Lot Numbers for Controllers and Pixels
ISSUE: You have likely been directed to this page as HolidayCoro needs your order and/or part number for the product you are seeking assistant or support with. This page shows all the common labels and locations. Assembled Controllers Located on the ...
Troubleshooting Lagging, Stuttering, Buffering, Freezing or Glitching on HolidayCoro Controllers (HinksPix PRO, AlphaPix)
PROBLEM: My AlphaPix or Hinkspix controller exhibits the following problems: When a sequence of data is coming from a sequencing application such as xLights, Light O Rama or a Falcon Pi Player the data Stops, then starts again after a period of time ...
The Lights in my display stay stuck on after the song ends or after my show stops playing for the evening
PROBLEM: When your show completes either the song or the entire show, some or all pixels might remain on but the customer would like them to be black instead of a color. BACKGROUND: This is normal and is how DMX operates as DMX only sends updates ...
Expansion Board on HolidayCoro Flex Controller (HinksPix PRO or AlphaPix Evolution) Missing or Not Present Troubleshooting
ISSUE: Expansion board (SPI, Long Range or AC Expansion) does not appear or is not recognized by the controller in the web interface. SOLUTION: Check the following for common reason for this issue: CHECK FROM THE CONTROLLER WEB INTERFACE ONLY - ...
Replacing the LCD / OLED / Button Board on HolidayCoro AlphaPix and HinksPix Controllers
ISSUE: The screen on your AlphaPix Classic or the screen/buttons on your AlphaPix Evolution or Hinkspix PRO is not fully operational. SOLUTION: First determine if the screen or buttons are actually not functional. If you have an existing controller ...
HolidayCoro Technical Support Policy Page
HolidayCoro Technical Support Overview HolidayCoro is proud to be one of the very few vendors in the industry that provides direct, engineer-level technical support for our products. Our controllers and hardware are used in demanding, highly ...
Falcon Pi Player (FPP) Technical Support Resources
While all HolidayCoro pixel controllers (HinksPix PRO & AlphaPix) work with the Falcon Pi Player, HolidayCoro does not provide technical support for configuring or troubleshooting of the FPP. There are excellent resources for FPP support listed ...
How To Use xLights To Determine Pixel Density During Design
Don't know how big that megatree should be? Should that tree be more or less pixels? This video explains how you can use xLights to determine visibility, quality and other factors before you spend a dime on hardware.
How Many Pixels Can I Connect to my HolidayCoro Controller or Receiver?
We often receive the question about the specific number of pixels that can be run on any given controller or receiver. This article explains how to determine how many pixels you can run. First, we need to determine a few inputs: Assumptions All ...
APO / FPO / DPO Shipping Information
Q: Does HolidayCoro ship to APO / FPO / DPO addresses? A: Yes - we do ship to APO, FPO and DPO addresses but box sizes are within the limits of the USPS system. Those limits are: - No more than 70 pounds per carton - No more than 130 inches of Length ...
Are HolidayCoro products "Plug and Play"?
We are sometimes asked are our products are "Plug and Play" and this article defines what HolidayCoro considers "Plug and Play". Controllers Applies to controllers listed as "Ready2Run" or "Ready to Run" What Ready2Run IS: Controller is fully ...
Are your controllers LOR Compatible?
Are HolidayCoro RGB Pixel Controllers Light-o-Rama compatible? See the information below on how to determine compatibility between Light-o-Rama software and hardware and industry standard HolidayCoro controller hardware. It is first to understand ...
Can I copy or merge a HolidayCoro Sequence with my existing sequences?
When adding a new element, such as a Pixel MegaTree to an existing lighting display that already has an established group of songs, customers often wish to "merge" a purchased sequence for that new element into their existing sequence(s) already ...
HolidayCoro Commercial Displays - Malls, Municipal Projects, Zoos, Drive Through Parks, Theme Parks and More
Since 2008, HolidayCoro has work with consultants, lighting designers and production companies on projects at MegaChurches, Zoos, Theme Parks, Drive Through Parks, Malls, Haunts, Municipal Displays and more. Here is just a small sampling of some of ...
Configuring the Alphapix Controller with Madrix
The AlphaPix line of controllers work with Madrix. For general AlphaPix setup information including configuration of your PC, wiring and other details, see our AlphaPix setup page. For Madrix supplied setup information, see their website at: ...
HolidayCoro Controller Firmware Page
HolidayCoro Firmware Page Step-by-Step Firmware Upgrade Instructions NOTES: We highly recommend updates of firmware from a Windows PC (Mac platform not supported for firmware updates - native or virtualized due to a IP stack incompatibility) If the ...
Cross-Ship Replacement Instructions
You've been directed to this page because HolidayCoro support staff has determined that the product you have, may be or has been determined to be defective and needs to be exchanged for a replacement product. In order to get our customers up and ...
Current Order Processing Times for HolidayCoro
The following chart shows the historical time, in hours, from when an order is placed until it is shipped over the prior 7 days: Your order may ship quicker or slower than shown in the chart above. This chart is intended to provide a general estimate ...
Data Input Interfaces Used on Common Lighting Controllers
There are a number of different standards for controller interfaces. This document details the differences between these interfaces: Interface Name Protocol Wiring Type Controllers using interface Data Source Notes RS485 DMX 1990 CAT5 XLR3 XLR5 ...
DIP Switch Addressing Chart
Below is the link to our DMX Address DIP Switch Setting Chart: NOTE: On HolidayCoro dumb DMX controllers, DIP switch 10 turns on test mode. It may be necessary to turn off DIP switch 10 when driving the controller from a DMX signal.
Can HolidayCoro Sponsor My Mini or Event or Donate or Discount Equipment for My Project?
Due to the community oriented nature of holiday decorating, we receive a fair number of requests throughout the year for sponsorship or donation of items for minis, Academy's and other informal "get togethers". Like most other companies - we have ...
How Holidaycoro ships virgin 4'x8' sheets of coro
This video shows how we ship our 4ft x 8ft virgin sheets and larger coro items.
International Shipping Costs for HolidayCoro Orders
Q: Do you ship to EU countries? A: As of 28-Jun-2021 we have discontinued direct shipments to the EU due to tax and clearance requirements, though customers can use a reshipper service. See this article for information about how to order shipments to ...
IP (Ingress Protection) Ratings
IP Ratings are used to make it clear as to how resistant a product is against objects and/or water. The rating is made up of two parts - the first digit indicates the protection against objects and the second indicates protection against water. ...
Light-o-Rama LOR CTB16PC Comparison with HolidayCoro AC Controllers
This page contains comparisons between HolidayCoro AC controllers and LOR (Light-O-Rama) AC Controllers: Major Function Feature / Product Links >>> HolidayCoro Alphapix Evolution AC16 HolidayCoro HinksPix Pro AC16 Light-o-Rama CTB16PC Overview Low ...
Networking Options for AlphaPix Wired Network Connections with Home Networks
The AlphaPix controller receives E1.31 data via Ethernet over a CAT5 cable, as a result of this, to get data from the PC to the AlphaPix, we need to send data out the Ethernet port on the show PC to the E1.31 controller. How that data travels and ...
Pin-out and Wiring Diagram for HolidayCoro EasyPlug3 / xConnect and EasyPlug 4 Cables
EasyPlug3 or "xConnect" Smart / Pixel Lighting Click Here for EasyPlug3 Extensions and Pigtails Please note that copies of our standard have been made by other vendors as our design is not patented and most other vendors call this type of plug ...
Pixels have random or erratic behavior when connected to HinksPix PRO CPU
ISSUE: Some or all pixels connected to a HinksPix PRO controller randomly flash, operate when not commanded or have other undesired behavior. ASSUMPTIONS: All extension cables are under 25ft in length and that there is sufficient power for all pixels ...
HolidayCoro PolyCromatic Coro Custom Printing - Customer Provided Graphics Recommendations
Do you have a great photo or graphic that you'd like to print on your HolidayCoro product? HolidayCoro can absolutely do that for you. Here is the process we use for customer provided graphics: Find the prop or item that works for your needs ...
Procedure for repair of a mid-span failure in pixels
This article details how to repair pixels (nodes, modules, strip, bulbs) when that length of lights has a mid-span failure. This process does not apply to pixels with one or two failures of a single color (red, green, blue). Here would be examples of ...
HolidayCoro Production Prop Schedule
HolidayCoro makes most our props in-house and some of these props are made months ahead and are "stock" props and ship, usually the same day and other lower volume props ship based on our production schedule. This page contains the current shipping ...
Running E1.11 / DMX 1990 Controllers (EasyPix, Dumb Controllers) from AlphaPix RS485 Interface
The AlphaPix pixel controller has the ability to output legacy, DMX 1990 / E1.11 data using RS485 to legacy controllers such as the EasyPix and non-RGB controllers and devices such as legacy Light-o-Rama controllers. Requirements: AlphaPix Controller ...
Setting up the ActiDongle for use with xLights
The following video shows how to download, install and configure xLights 2012b for use with the HolidayCoro ActiDongle:
Software Applications Supported by HolidayCoro Lighting Controllers
HolidayCoro sells a wide variety of hardware that allow you to build most any project but what we don't sell is software - and for a good reason. We believe there are many good applications on the market today that meet a wide variety of needs and ...
Stand Alone / Play on Controller Options for Holiday Displays
This article covers common questions about "Stand Alone" playback of sequences. Let's start off with some basic information: The typical process for a holiday lighting display is as follows: Sequence is written for controllers in display Sequence is ...
Technical Support Assistance Options for AlphaPix Controllers
This information has moved here: www.holidaycoro.com/HolidayCoro-Priority-Support-p/support8.htm
The History of the HolidayCoro HC-2500 and Why It Doesn't Have a Gasket
This page explains why the CG-1500 and HC-2500 enclosures do not require a gasket. First we should start with the CG-1500 or the "Cable Guard 1500 Coax CATV Enclosure". This enclosure was sold millions and was originally designed for the cable TV ...
Unable to Operate Message on AlphaPix / Network Troubleshooting on AlphaPix
ISSUE: AlphaPix displays "UNABLE TO OPERATE" on LCD interface CAUSE: This message indicates that the AlphaPix will not decode E1.31 or Artnet data because there is no network connection between the controller and the network. TROUBLESHOOTING: ...
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